LEONARD ONOJA

Versatile Professional in Management, Operations & Data Analysis
Kano, NG.

About

Highly adaptable and results-driven professional with diverse experience in management, auditing, brand ambassadorship, and electoral operations. Proven ability to optimize administrative processes, lead cross-functional teams, and leverage data analytics for strategic decision-making and organizational goal achievement. Adept at fostering strong stakeholder relationships and driving operational efficiency across varied sectors.

Work

Trance Hotel Abuja
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Manager

Abuja, Federal Capital Territory, Nigeria

Summary

Managed comprehensive hotel operations, overseeing staff, enhancing customer relationships, and implementing strategic initiatives to elevate organizational performance and guest satisfaction.

Highlights

Directed general management of all utility staff, optimizing resource allocation and improving service delivery across hotel departments to enhance operational efficiency.

Spearheaded customer relationship building initiatives, significantly enhancing guest satisfaction and fostering repeat business through proactive engagement.

Implemented strategic thinking and coordination, building technical skills within staff to promote good administrative and management practices, resulting in improved overall operational proficiency.

Super Klin Laundry and Dry Cleaning
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Manager

Nigeria

Summary

Oversaw daily operations, strategic planning, and staff development, ensuring high-quality service delivery and customer satisfaction for a laundry and dry cleaning business.

Highlights

Implemented strategic operational plans, coordinating staff to enhance administrative efficiency and streamline service delivery for improved customer turnaround.

Developed and delivered technical skills training programs for staff, improving overall service quality and operational proficiency.

Cultivated a problem-solving culture, focusing on customer demands and attention to detail, resulting in improved service delivery and client satisfaction.

Account Pol Nigeria Police Headquarters
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Auditor and Record Keeper

Bompai, Kano State, Nigeria

Summary

Managed critical auditing and record-keeping functions, ensuring compliance, data integrity, and effective communication within the department to support organizational objectives.

Highlights

Provided reliable and accountable auditing and record-keeping services, directly supporting organizational goals and ensuring compliance with departmental standards.

Ensured accuracy and compliance of official documents by meticulously proofing and editing pages under strict weekly deadlines, maintaining high standards for internal communications.

Streamlined information verification processes by efficiently requesting and obtaining public records, ensuring data integrity for official reports and articles.

Collaborated with management to formulate and refine departmental policies, contributing to enhanced operational guidelines and procedural efficiency.

Fostered positive inter-departmental relationships, leading to improved collaboration and collective achievement of team objectives.

British American Tobacco (BAT)
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Brand Ambassador

Nigeria

Summary

Conducted extensive market research and data analysis to inform strategic management decisions and evaluate brand impact within the tobacco sector.

Highlights

Conducted comprehensive market research on tobacco brand sales, generating strategic management analyses to inform administrative and strategic decision-making.

Leveraged research findings to assess the socio-economic impact of tobacco brand sales on farmers, providing actionable insights for corporate social responsibility initiatives.

Executed qualitative surveys using advanced statistical data analysis, mobile data collection (Open Data Kit - ODT), and GPS mapping for robust monitoring and evaluation of brand performance.

Education

Benue State University
Makurdi, Benue State, Nigeria

Bachelors of Science

Business Management

Sorters International School
Kano, Nigeria

Senior Secondary School Certificate

General Studies

Police Children School
Bompai Kano, Nigeria

First School Leaving Certificate

Primary Education

Languages

English

Skills

Organizational Management

Time Management, Records Management, Calendar Management, Administrative Support, Operational Efficiency.

Communication

Professional Writing, Clear Communication, Stakeholder Engagement, Public Speaking, Presentation Skills.

Leadership & Management

Customer Relationship Management, Decision Making, Change Management, Team Leadership, Mentorship, Strategic Thinking, Supervision, Coordination.

Data & Analysis

Statistical Data Analysis, Mobile Data Collection (ODT), GPS Mapping, Monitoring & Evaluation, Market Research, Strategic Management Analysis.

Compliance & Ethics

Discretion, Ethics, Trustworthiness, Data Privacy, Auditing, Record Keeping.

Adaptability & Innovation

Change Management, Big-Picture Thinking, Self-Assessment, Continuous Improvement, Problem Solving.

Projects

2019 INEC General Elections (ADHOC Staff)

Summary

Contributed to the integrity and efficiency of the 2019 General Elections through content creation, record management, and collaborative reporting.

National Youth Service Orientation Camp - Servicom Agent

Summary

Served as a Servicom Agent during the three-week National Youth Service Orientation Camp, focusing on service delivery and stakeholder engagement.

National Youth Service Orientation Camp - Creative Leader of U-Report

Summary

Led creative initiatives for U-Report during the National Youth Service Orientation Camp, fostering engagement and communication among youth.